At WOMAG we pride ourselves on focusing on three core factors – our customers, quality of work and overall service. We love to share feedback with our team as each of us are so invested in the work we do at WOMAG. We hope that these reviews give you some insight into our passion and craftsmanship.
What our customers say
Good experience on the 3 times I’ve collected there.
AllenPaarden Eiland Showroom
Wow… Thanks a lot… Now that was excellent service with a bonus star rating.
Just a quick note to say ‘thank you’ to Kim (receptionist) and Eric (manager) at the Epping Warehouse for their friendly and efficient help. It is rare today to find people who are willing to do a little more than what is expected of them! I’m a happy customer.
I loaded the tiles today at your warehouse. Thank you very much. We visited your new Showroom on Saturday, and it looks lovely. My brother is looking at timber tiles as well, and was very impressed! Thank you again for fantastic service.
SharonPaarden Eiland Showroom
A million thank you for arranging this all at such very short notice. THANK YOU FOR STERLING SERVICE SHEREEN!
Amazing service, great team. So so helpful! Pieter, Daiyaan, Jeanel… Great help and quality options.
Shane was an amazing person who helped me all along. I have been dealing with Shane for the last two years and his assistance in regards is commendable. He is also very professional and prompt with responding to all queries. Thank you Shane for making my experience at WOMAG pleasant.
AbeedaPaarden Eiland Showroom
Everything about the your company’s service was of highest professional order. Including on site workmanship, and dedicated staff especially Ricardo. Thank you so much.
Jill you are an absolute star! Thanks to the WOMAG team too. After a day that will deliver a plastic surgery bill, I can’t tell you what it means! Really appreciate it Jill.”
Thank you so much for all your amazing care and service, from at the store, in-between and now even after installation calling and following up to check that all is good. We are over the moon happy 🙂 it looks beautiful and it was an utmost pleasure to work with the company from start, in-between and the end from you and the template people and the back office that phoned and mailed for appointments and the team whom arrived this morning – exceptional service, professionalism and friendliness – by far the most on the ball company we have dealt with since our move from Gauteng, we thank you all!!!! And will highly recommend you to our contacts 🙂 .
You most welcome Shane. It is but a pleasure working with you 🙂
Huge thanks to Jill Stopford and Geraldine Simons at WOMAG Fourways for going above and beyond to get me my wonderful mosaic tiles. Customer service doesn’t come better!
IrshaadPaarden Eiland Showroom
Thanks for being so accommodating and offering such great service. I will definitely do business with you guys again.
TaraN1 Showroom & Head office
WOMAG did an amazing job. Thank you for all the time and effort, Caitlin. I know I had a lot of questions to answer. I really appreciate the fantastic service 🙂
YahyaaPaarden Eiland Showroom
Came across the store while driving past and went in to get ideas. Was helped by Melanie and she really outdone herself. Excellent and very informative services from her behalf.
ChristophPaarden Eiland Showroom
Thanks Denver for the friendly contact with you! Also I wanted say thank you to the installation team. The three colleagues were really good, in time, accurate work, clean work and very professional appearance. They have done a very good job!
TinaN1 Showroom & Head office
We are very happy with the countertop.
It was an absolute pleasure buying it through WOMAG. Ann, Saira-Dawn and the ladies at Paarden Eiland Branch and the guys are very professional and reliable. I will definitely (have already) told two people about you. My sister in law is one. I took her to the Paarden Eiland WOMAG about two weeks ago so i think she will order through you a bit later on this year.
Your guys were on time, very professional and left a tidy construction site. I am very happy with the result, it looks great and i will definitely come back to WOMAG when I have a similar project.
Icon Property Group South AfricaStrand Showroom
Amazing deals on off cuts. Now is finally know where the builder has been buying it from and selling it to us at a 300-500% mark up and charged us for travelling, because as the builder said his mark up is too small not to charge delivery. Anyway, great staff, easy parking, and the staff is component and wants to help. I bought a 1.8 by 600 piece of top for 1500 rand
PhaphamaPaarden Eiland Showroom
I have had a pleasure dealing with Melanie. She was so friendly and efficient during the purchase process. I really had a pleasant experience experience and would recommend WOMAG to any customer.
The counter tops installed are beautiful and the workmanship and fit are excellent- as expected.
PW Botha & SonsFactory
Excellent service from Freddy and the workmanship is also of a very high standard. Than you. We will always use WOMAG in the future.
WernerPaarden Eiland Showroom
Largest selection of stone slabs I have ever seen
ShaulN1 Showroom and Head Office
Outstanding, first class after-sales service from team – well done guys! WOMAG installed out kitchen granite top 10 years ago and we needed some maintenance due to normal wear and tear on the joints. Their team arrived within two days , put new poxy glue in all the joints and silicon between the counter top and wall tiles , making the kitchen look new again. They worked neatly and professionally – we are so grateful! They didn’t even charge us for the service. Amazing!
JohanN1 Showroom & Head Office
Honestly the friendliest staff I’ve encountered in Cape Town. I first stopped at the other branch and same thing, really friendly and helpful. With that out of the way, their prices are incredible in the bargain area. If you are doing a small flat, you can get away paying less here than you would pay for bottom of the barrel cheapest tiles elsewhere. Same for the marble tops. The tops in the bargain area are truly a bargain. Cannot recommend this place enough
WOMAG has surpassed our expectations, the counter tops look amazing. The turnaround on the Island sides was impressive and the installers where also a pleasure to work with. On time, neat and clean you can ask for more. Also when there a discrepancy with one of the measurements WOMAG took ownership of the problem, and made the fix a high priority with out any debate. Most important the wife loves the counters.
We are very happy with the countertop. It was an absolute pleasure buying it through WOMAG. Contacted them online and got a response within 24 hours. The ladies at Paarden Eiland and N1 showroom, as well as the guys doing the installation, are very professional and reliable. Excellent service!!!!
I’ve used Womag twice in two years for installations, dealing with sales people and factory staff on both jobs and have been very satisfied with their helpfulness, knowledge of their products, accuracy of the fitting team and the general kindness with which all Womag staff conduct their business. They’ve been a pleasure to work with and their products are top class, luxury quality. I wouldn’t hesitate to recommend them.
Thank you so much for checking in with us- Fabulous after sales service!
We are BEYOND happy with the job that has been executed. No one could tell the difference between the new and old piece. Unbelievably impressed.
Thank you for the great service we received from your team. Very pleasant experience from start to finish. We will definitely be making use of your services in the future.
My husband and I are over the moon with the sales service and workmanship that we have received from the WOMAG team. Your team have been so patient and professional with us from the start. Please send a very big thank you to all! We will highly recommend WOMAG to anyone we know who are looking to renovate their homes. Thank you once again
Job well done, good attention to detail given, due care was given to the premises (clean work)- good price/quality ratio.
VictoriaCape Town Customer
WOMAG have been incredibly helpful with the costing and installation of my stone tops. Their sales rep at the N1 showroom was friendly, efficient and assisted me in fine tuning my quote in order to get in line with my budget. Their templating team are thorough and professional. Their installation team were punctual, efficient and able to assist me with changes on site. Very happy with the service, the product and the finished installation.
WOMAG were great with my new house. I was looking for natural Travertine, French pattern, filled and honed. They ordered it as a special order, given that no one really stocks this type of tile. They also supplied a 3 meter long braai countertop which was cut to size in the factory (black) and were very patient with me (who couldn’t make up my mind!). Delivery was never an issue (items were delivered via crane to the exact place that I needed delivery of the crates) and the goods weren’t damaged. The staff were so friendly and helpful. Thanks!
What a nice store . Not to busy. Very big showroom. Nice and clean. They carry a big variety of products. It will surprise you the different tiles and bathroom products they have on offer. Massive slabs of marble and granite. For the person that only need a small piece of granite or marble, they sell off cuts as well. I was surprise to see the difference in prices. Not bad . Very competitive with other companies. They quote you on a variety of products. From kitchen to bathroom. A must see.
MarianneCape Town Customer
The WOMAG team is very professional and courteous, and handled every stage from showroom, quote, scheduling to installation as one team. The turnaround time was much better than expected. The marble vanity slab I had fitted really enhances our bathroom and gives it a luxury look.
NatalieCape Town Customer
As always , a good selection of marble, granite and porcelain tiles. Found what we were looking for. The staff member that assisted me the last time was on this occasion far more attentive and professional which made the experience a good one. Thank you.
SirenetyPaarden Eiland Customer
The owner takes great care to personally select the most exquisite natural stone from around the world, I had the opportunity to speak to him about their selection. They have the most beautiful exotic natural stone tiles and slabs I have ever seen, my personal favourite being Labradrorite, absolutely stunning. Like everything made by nature, the beauty is in it’s diversity, no two slabs are alike, no two tiles are alike. I would advise viewing the batch and selecting the slab used for your project, or viewing a dry layout of the tiles you are interested in, this is important. My review of WOMAG is completely unbiased. Do I recommend this company? Absolutely.
JustinCape Town Customer
Incredible service, installation and product. Without a doubt the best in the business.
Staff are very helpful.
JoPaarden Eiland Customer
Good service, beautiful selection of marble for South African standards. N1 WOMAG is a better visit, because the marble is exhibited in a large open area.
SeanPaarden Eiland Customer
Great quick and efficient service from Whitney at WOMAG as well as the rest of the team at the Showroom and Warehouse.
RudiCape Town Customer
On time and very good installation team!
KobusPaarden Eiland Customer
During February 2020 my wife and I visited the WOMAG showroom in Paarden Eiland to search for granite to finish off the counter tops in our Family/Braai room. We were assisted by your sales representative, Jonathan Schietekat, who expertly and professionally informed us about the advantages and/or disadvantages of the various types of stone that you had on offer in your showroom and we were able to make a decision wrt the one that we preferred. Jonathan kept us updated throughout the entire process from the initial template appointment to the fitting of the stone and even following up with us after the installation was completed. The installation was done by Phumzi and his team and once again I was really impressed with the professional way in which they conducted themselves on site. They were very detailed and thorough throughout the installation process and ensured that we were 100% happy with the installation; sealing of the stone as well as ensuring that there were no scratches and/or chips on the stone. In a day and age where service and workmanship is not encountered as often as it should, I would like to commend you on the service and workmanship that we received from Jonathan as well as Phumzi and his team. You should be very proud of them as employees and I trust that you will acknowledge them accordingly.
Geraldine is INCREDIBLE!!! Went out of her way to find the most perfect tiles for me at very short notice. Although it was not available at all and near impossible to get within a 2 day lead time, she made it happen somehow 😁. I needed marble tiles that will work as a plate for fancy starters to be served on for a wedding.
Ruejean has been excellent in her product knowledge, alternative suggestions/ideas, keeping us up to date on orders etc and supplier references. Thank you Ruejean!
WernerPaarden Eiland Customer
Largest selection of stone slabs I have ever seen.
Found a glorious piece of granite. Great staff and fabulous products.
SiraajCape Town Customer
Great, friendly service.👌
Received fantastic service from Geraldine and Natalie and Ismail from their Factory. They are an asset to the company and I look forward to doing business with them again.
Very helpful people. Great products.
Such friendly staff. Would definitely recommend. Very professional and the show room is stunning and clean. Big variety of tiles.
MichelleCape Town Customer
Fabulous array of products and quality all the way.
Excellent customer service from WOMAG Pretoria branch. Thank you to Ruejean Kotze for great customer service.
PhilippaCape Town Customer
Fantastic service and high quality products. Nothing is too much trouble for their staff, who are always willing to assist.
AllieCape Town Customer
Perfect performance – no problem. Clients always happy.
MarelizeCape Town Customer
Great day of tile shopping with absolute great service!!
JustineCape Town Customer
Exceptional service, beautiful products and brilliant customer care and service.
EvelynCape Town Customer
Was helped by Shannon who went out of her way – she was both knowledgeable and professional and nothing was too much trouble. Thank you so much!
AnnekeCape Town Customer
Just to thank you and your team/s for the professionalism and attention to detail displayed while fitting our new kitchen countertops, as well as your patience with us. It looks beautiful! A very positive experience from visiting your showroom to get a quotation up to the execution.
DaleCape Town Customer
We recently refurbed out kitchen with new stone tops, wall tiles and floor tiles. All was purchased through WOMAG and was seamless. Best service ever. Kitchen was totally complete from top to bottom in 3 days !! Very professional and would recommend to use them again .
F. DavidsCape Town Customer
Well stocked with the most beautiful tiles and marble. Helpful staff giving excellent advise. Will definitely return anytime.
Awesome service dealing with Pretoria and Fourways branch. I can definitely recommend this company. Not often that you find a company that actually gives you service these days.
AkbarCape Town Customer
Friendly and professional staff. They definitely know what they’re doing. Teamwork is amazing. Job is neat and clean. Thumbs up guys
Friendly, helpful staff.
WOMAG Menlyn gave me the shopping experience every discerning customer desires. Ruejean confirmed our telephonic conversation with a Whatsapp message – which made everything clear. Their service is of the highest quality – friendly, helpful, knowledgeable, acknowledging the customer requirements. Nothing is too much for them. To me – this was the best service I have ever received – and I only bought one tile. Wow girls!!
ShahiedCape Town Customer
Fantastic service, warm reception and very helpful. Keep it up and good job.
GarethCape Town Customer
Great selection of natural stone.
AlanCape Town Customer
A big Thumbs-up to WOMAG and their Team. We have had nothing but excellent service from the Sales (Amanda Brandt) to the template Team (Lesley & Team) and the Admin Staff (Lee-Ann) and Nazreen, Ishmail who constantly keep us updated with progress of various aspects of the work that Womag are doing for us on an ongoing Basis. Well Done!!!
ThabietCape Town Customer
Great service Meagan Hanekam at Cape Town branch. Always a pleasure dealing with you keep up the great service u provide to the clients.
People make you feel special. They seem to really care what is the best for you and not just there pocket.
MikeCape Town Customer
Hi Whitney, Your service was by far the best of all the companies we approached. Unfortunately we need the installation to be done very urgently, and because you were already closed for the year, we had to go for another installer. We would have loved to get the Matt Concrete, since it was our favourite stone, but we had to settle.
Thanks for the follow up and the time spent on our enquiry.
After much trial and tribulation, I must congratulate you on your fabulous installation team! The portuguese gentleman on site was absolutely fantastic! Well mannered, friendly and easy to communicate with, they finished their job beautifully and even vacuumed after them!!
Thank once again!
PatrickCape Town Customer
Excellent service. Most of all I appreciate the clarity of communication from your staff. Thank you.
Stunning tiles, excellent service.
Thank you for having a very soulful experience, choosing marble and visiting WOMAG
I am in ore with my serene piece of white marble!
You have all been very kind and professional.
The level of service received has been top level!
I’ve been looking for tiles for the last 3 months, been to each and every tile company in Paarden Eiland, Cape Town, and my mind, lead me back to the first stop where I originally started three months ago
Once again thank you for the professional, prompt and outstanding service I have received from you, a seamless experience(can give some tips to the neighbours!)
The best level of Client Service!